Account Coordinator

Location: Rochester Hills, MI
Date Posted: 09-11-2018
Account Coordinator

Company Name:  Aleva Stores
Position Type:      Full-Time
Division:               Retail Bloom
Reports To:          National Account Manager

Location:              Rochester Hills, MI 48309

ABOUT THE COMPANY:

Aleva Stores began in 1957 and is now a third generation multi-channel retailer based in Rochester Hills, Michigan.  The company currently operates twelve e-commerce websites.  Aleva Stores has a state-of-the-art distribution center that processes an average of 2,000 shipments daily with seasonal daily spikes as high as 10,000 shipments.  We also offer third party fulfillment services and we've grown to become the logistical backbone for many companies.  

Retail Bloom began in 2015, and is a division of Aleva Stores. Retail Bloom provides pre-launch product, identity and channel analysis, life-cycle marketplace strategy and launch guidance followed by long term support to evolving eCommerce brands.

We are looking for great people to join our team!

JOB DESCRIPTION:

Looking for an opportunity to join a fast growing team within an e-commerce environment? Aleva Stores is hiring an Account Coordinator for our Retail Bloom Division to manage all Retail Bloom client related processes and to coordinate internal operations affiliated with clients. The ideal candidate will have the following qualities:
  • Experience in a professional setting
  • Ability to be flexible & adapt to dynamic environment
  • Self starter with strong initiative and work ethic
  • Positive attitude with high energy
  • Problem solving skills
  • Strong communication skills, written and verbal
  • Good facilitator that works well with teams

JOB DUTIES:

Management of On-Boarding:
  • Work with National Account Manager to launch new clients
  • Coordinate the launch of new products for existing clients
  • Coordinate with content team to set priorities and manage project flow internally
  • Manage and execute advertising strategy
  • Coordinate with Client and implement on Amazon
  • Amazon advertising and promotions
  • Feedback Genius
  • Creation and management on client basis
  • Seller review solicitation, product review solicitation, negative feedback management, follow-up email series
Brand Protection & MAP Monitoring:
  • Monitor and report
  • Seller Investigation
  • Brand Registry 2.0
  • Teikametrics Inventory Management
  • Monitor QOH levels and order replenishments
  • Reporting
  • Work with National Account Manager to create monthly client reports
Content Management:
  • Keyword research and analysis
  • Quality control of Amazon listings
  • Improvements in product copy, content listing, photography, lifestyle imagery
  • Work with creative team and client to determine brand focus
  • Manage Seller Central Portal
  • Manage inventory and recommend replenishment
  • Reconcile inventory and payments
  • Provide inventory and sales reports
Additional Amazon Related Projects:
  • Brand Registry
  • EBC
  • Video
  • Photo shoot coordination
  • Virtual Assistant Coordination
ACCOUNTABILITY:
  • Coordination with internal departments and maintenance (50%)
  • Coordination with Client for technical processes (50%)
REQUIREMENTS:
  • 2 years professional work experience
  • Bachelor's Degree (preferred)
BENEFITS:
  • Health insurance plan options
  • Paid holidays off
  • Generous paid time off (PTO) plan
  • 401(k) plan with a 4% match on contributions
  • Access to AFLAC plans
  • Reimbursement of $90/quarter for wellness initiatives (ie. gym membership, weight loss program, smoking cessation)
  • Bicycles and yoga mats provided to use at work
Our recruiting team would love to hear from you today!  Please complete our on-line application and submit your resume for immediate consideration.  Aleva Stores is an Equal Opportunity Employer!
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